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Thursday, 18 July 2013

Counting Length of a String Variable in CCX editior

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Many time while designing a ccx script i came across a common requirement that is checking the length of the number of character in a varia...
Tuesday, 16 July 2013

Barge-in feature in CUCM

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Barge in feature are used with shared line to be a part of a active call between parties. Lets take an example. Phone A and Phone B have...
Thursday, 11 July 2013

Configuring callback feature in CUCM

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Callback feature in CUCM as the name suggest is used to indicate a dialed number availability status on your IP Phone .. Take a example Ph...
Wednesday, 10 July 2013

Cisco Unified attendant console searching using multiple field

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In the attendant console  client version by default you can search a contact based only on one field. However you can easily tweak the beh...
Tuesday, 9 July 2013

MGCP gateway Call preservation

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Many times when i think about the behaviour of  H323 and MGCP one think that commonly came to my mind is the call preservation. after doin...

Configuring Queue based hunting in Cisco unified communication manager version ( CUCM ) 9

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There is a new feature added on CUCM version 9 which provide call queueing while doing hunting  . Few days back i tried simulating it in m...
Tuesday, 2 July 2013

UCCX Script for passing timezone as a parameter

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Recently faced a requirement from one of our client to implement script for there different location which are in different timezone in in t...