Before doing anything we need to install the cop file for jabber
1. Download the cop file from the CCO
2. Install the cop file from the menu
3. CUCM -> OS Administration -> Software Upgrades -> Install/Upgrade
once the upload is successful reboot the server
4. Repeat the procedure for all the subscriber
5. Repeat the Tomcat service so that the device icon can be displayed
6. Increase the SIP Dual Mode Alert Timer value from
CM Administration -> System > Service Parameters -> [Server] Cisco CallManager (Active) -> Increase the SIP Dual Mode Alert Time to 3000 milliseconds -> Save 7. create a dedicated SIP Profile and modify the below parameter in the SIP profile to 660Timer Register Expires * Timer Keep Alive Expires * Timer Subscribe Expires8. Add the Phone:
CM Administration -> Device -> Cisco Dual Mode for iPhone -> Add New ->TCT<name>
9. Add the Line to the phone and Associate the Device with the End User 10.Launch the App on the iPhone .
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