Tuesday, 25 March 2014

Monitoring UC device using Cisco prime unified operation Manager

Monitoring a UC component is very much essential as this provide the core communication infrastructure in the Enterprise.

Cisco has CUOM to monitor and send notification if any alert happen to the services.

To configure you need to have the device in CUOM device summary under monitored device
if it is not discovered automatically or you can manually the device .(You need to have SNMP string you defined in  UC Server like CUCM and use the same here while adding )

Once the device is in monitired state you can configure to send an alert via email notification.

First step is to do the SMTP configuration in the CUOM Portal to acheive this Go to System >Miscellaneous >Preferences  and mention the SMTP server adddress.

Now move to Administration > Notification >Eventset

Mention the alert which trigger the Event ,There are pre defined event that you need to group to configure an Event set

Now move to Administration > Notification > Notification Criteria

Define the Criteria and mention all the parameter and also follow the wizard to mention the alert notification recepeint IP address (This option will display when you select the email option for notification)

done...

You need to check CUOM is able to connect to SMTP using port 25 .

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