Cisco web dialer is a web based utility which can be used to dial any number using web interface that will generate a call from your deskphone
The configuration of web dialer is pretty straight forward and i am going to mention the points as below:
1. Verify that the Cisco Web dialer service is activated from the servicability page
2. Populate the CTI server, Timer value and the application dial rule setting from the service parameter as per below
3. Create a end user and associate the phone to the end user, Assign the standard end user role to the user
Done with the config...
Now to use we dialer browse to web dialer URL
https://<ip add of cucm>:8443/webdialer/Webdialer
Its will ask for authentication, Enter the useid and password for the user .
The next page will give you option to dial a number
The configuration of web dialer is pretty straight forward and i am going to mention the points as below:
1. Verify that the Cisco Web dialer service is activated from the servicability page
2. Populate the CTI server, Timer value and the application dial rule setting from the service parameter as per below
3. Create a end user and associate the phone to the end user, Assign the standard end user role to the user
Now to use we dialer browse to web dialer URL
https://<ip add of cucm>:8443/webdialer/Webdialer
Its will ask for authentication, Enter the useid and password for the user .
The next page will give you option to dial a number
Enter the number and click dial , It will make your deskphone to dial the number you have entered...
you can use the webdialer to integrate with any third party application ...
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