Logger component of ICM is the component that store the configuration of the UCCE in its database.
Along with the configuration it store the Historical data for 30 Days .It also store the the real time data, call variable, routing scripts etc.
The logger process can work in a duplex environment.
there are various subprocess under the logger .
Along with the configuration it store the Historical data for 30 Days .It also store the the real time data, call variable, routing scripts etc.
The logger process can work in a duplex environment.
there are various subprocess under the logger .
Let discuss the process one by one
configlogger process: The configlogger process is used to store the configuration data in the central controller database
csfc process: Cusromer suppport forwarding service(csfs) process is use to monitor the connection between the logger and router using regular heartbeat
histlogger Process: This process is used to store historical data in the central database
recovery process: This process is used to synchronize the historical data from the most recent logger database in case there is a fallback scenario comes in .The recovery process the happen with a process called state transfer
replication process: This process syncronize the historical data from the central controller database to historical database
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