I have been searching a lot about what is the differentiator between Unified and Integrated messaging in Cisco Unified communication.But after doing a lot of search and reading articles able to findout the boundary line between these two.
The deployment of messaging can be broadly classified as follows:
1. Normal voice mail
2. Integrated messaging
3. Unified messaging
Normal Voice mail is the most simple one where user can retreive the voice mail from TUI interface.
Howwever the more interesting is the difference between Intergrated messaging and unified messaging
Integrated messaging uses separate database to store the voicemail of the user which is kept separted from email storage,The voice mail can be seen on outlook in new folder inside oulook apart from regular mail folder,This folder is mapped to unity connection using IMAP protocol.So when a caller leave a voicemail the mail is stored in the local voicemail server which can be a unity connection.MWI syncronization works fine in integrated messaging
In case of unified messaging the voicemail is stored in same storage as email which can be a exchange server.So when a caller left a message the message is stored in a single storage.In unified messaging the unity connection also keep a local copy of the voice mail.MWI is syncronized between the two
Also in unity connection you can opt for relay the messages if anyhow you have browsed the message setting you might have encountered the below two field "Relay" or "Accept+ Relay".
Now in case of Relay : When a caller leave a voice mail to the voice mail is relayed to the external server mentioned ,unity connection will not store a local copy of the message
Relay + Accept :In this case the unity connection apart from relay also store a local copy of the messages..
To be Continued...........
The deployment of messaging can be broadly classified as follows:
1. Normal voice mail
2. Integrated messaging
3. Unified messaging
Normal Voice mail is the most simple one where user can retreive the voice mail from TUI interface.
Howwever the more interesting is the difference between Intergrated messaging and unified messaging
Integrated messaging uses separate database to store the voicemail of the user which is kept separted from email storage,The voice mail can be seen on outlook in new folder inside oulook apart from regular mail folder,This folder is mapped to unity connection using IMAP protocol.So when a caller leave a voicemail the mail is stored in the local voicemail server which can be a unity connection.MWI syncronization works fine in integrated messaging
In case of unified messaging the voicemail is stored in same storage as email which can be a exchange server.So when a caller left a message the message is stored in a single storage.In unified messaging the unity connection also keep a local copy of the voice mail.MWI is syncronized between the two
Also in unity connection you can opt for relay the messages if anyhow you have browsed the message setting you might have encountered the below two field "Relay" or "Accept+ Relay".
Now in case of Relay : When a caller leave a voice mail to the voice mail is relayed to the external server mentioned ,unity connection will not store a local copy of the message
Relay + Accept :In this case the unity connection apart from relay also store a local copy of the messages..
To be Continued...........
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