Voice mail box mask example

In this topic i am going to discuss how we can modify or play with the extesnion number when it is going to the unity connection so that it can match with the subscriber extension.

In normal scenario the Extension number for the subscriber profile in unity connection is same as the directory number, but sometime we may require to manipulate the extension number in subscriber parameter in unity connection to something different.

The above scenario for different number can be achieved by using Voice mail mask in the voice mail profile .

Lets take an example your DN is 4XXX but your voice mail subscriber extension is 3 digit number so how to acheive this ?

Solution to this is to first create a VM profile and in the VM profile mention the Voice mail Box mask as "XXX"
Next step is to go to the DN and apply the above created  VM profile .

What will happen if we do the above ??

Suppose you have a DN 2100 so with the above mentioned programming when the voice mail request is initiated from the DN 2100 it will hit the above created VM profile  and hence the DN will be changed to 100 (Mask is XXX ,Last 3 digit) and sent to Unity Connection,Unity connection mailbox is created with the last 3 digit (100) and hence the call land on the user mailbox .